Hermes Long Twilly Hermes

Fast shipping and professional packing

We offer a wide range of shipping options owing to our long-running partnerships with UPS, FedEx and DHL. Our warehouse staff are highly trained and will pack the goods according to our exact and precise specifications. Prior to shipping your items will be thoroughly examined and secured. We ship to thousands of customers every day from all over the world. Our commitment to become the biggest online retailer worldwide is demonstrated by this. There are distribution centers as well as warehouses across Europe and the USA.

Note: Orders that contain more than one item are assigned a processing period in accordance with the item.

Before shipping before shipping, we'll inspect thoroughly the items you've purchased. Most orders are shipped within 48-hours. The estimated delivery time is 3 to 7 days.

Returns

The stock is constantly changing. It's not completely managed by us, since we have multiple organizations, such as the factory and the storage. So the actual stock may alter at any time. It's possible that your order will become unfulfilled after you place the order.

Our policy is valid for 30 days. If 30 days have gone in the past since you purchased and we are unable to offer you a return or exchange.

For your item to be eligible for return the item must not be opened and in the same condition as when you received it. It should also remain in the original packaging.